Digital Operations Manager (Baltimore Magazine)

Baltimore Magazine, located at 1000 Lancaster Street in downtown Baltimore, is seeking a professional Digital Operations Manager to join our team. Responsibilities include the day-to-day management and operation of various digital projects including our online publications, web applications, digital marketing initiatives and client advertising campaigns. Qualified candidates should have strong communication skills to collaborate effectively with various teams, along with excellent time management skills.

Essential duties will include:

Contribute to the design, development, and maintenance of our digital properties and web applications
Oversee and support a Digital Production Designer
Work with editorial, audience development, marketing, advertising, and production teams to develop and evolve our digital presence
Work with the sales team on the development and implementation of digital campaigns for advertising clients
Work with the circulation team on developing subscription promotions and managing digital editions
Work with the marketing team on developing microsites and email campaigns
Use Google Analytics and Hubspot to identify audience and revenue growth opportunities
Collaborate on the company's email marketing programs
Maintain and enhance our CMS and work with the Digital Production Designer on improvements and new features
Ensure that systems are developed, maintained, and operated to maximize the benefits to users, readers, and advertisers
Assist with managing our web hosting relationship, tracking website performance, and troubleshooting server issues
Identify services and software that can increase efficiency throughout the organization
Research important trends in web publishing and work to implement best practices

Qualifications & Skills:

3-5 years of digital and multi-platform experience
Proven skills with HTML, CSS, and JavaScript
Experience with project management software (Basecamp preferred)
Strong understanding of SEO, Google Analytics, and Webmaster Tools
Extensive experience with content management systems (Craft or WordPress preferred)
Experience with email marketing and automation systems (HubSpot preferred)
Digital advertising tracking experience using Google DFP and AdSense
Ability to collaborate and brainstorm with teams, including our editorial, design, marketing, and advertising departments
Solid web development background with an ability to address accessibility and compatibility issues
Excellent organization and time management skills
Excellent communication and presentation skills