Diamond Expands and Upgrades Distribution Centers

Diamond customers can look forward to receiving improved service with the relocation of the company’s Plattsburgh, NY Distribution Center and the opening of a new location for weekly customer shipping from Olive Branch, MS.

“After months of planning and hard work on the part of our Operations and Distribution Center staffs, both new facilities are up and running without any interruption in weekly shipments to retailers,” said Diamond Vice President of Operations John Wurzer.” In addition to giving us additional space to stock more products in greater depth, we’ve implemented several innovations that will enable us to process the over-2-million units in our customer’s weekly shipments more accurately and efficiently than ever.”

The new Plattsburgh Distribution Center measures 108,000 square feet – more than twice the size of the previous facility.

Diamond’s New Memphis Distribution Center, which is solely dedicated to processing weekly shipments for Olive Branch customers, is a new, separate 75,000 square foot facility. The current Olive Branch Distribution Center – previously 600,000 square feet – has also grown with an additional 100,000 square feet of storage off-site. The two changes combined will allow Diamond to build additional infrastructure at its Olive Branch location, the backlist inventory hub for all of Diamond’s 40,000+ in-stock products.

Operational improvements at both Olive Branch and Plattsburgh include:

New computer equipment, printers and servers running on a faster network
New sort tables and picking lines
Upgraded product conveyance equipment, including powered conveyors, gravity conveyors and sorting technology for outbound shipments
Wireless receiving via barcode scanning using RF technology and new receiving software
Enhanced security equipment to safeguard product while it is being processed & staged for pick up
Upgraded pallet racking and other materials-handling equipment

“The significant investment which Diamond is making in these expansions and improvements will enable us to keep up with the growing Comic Book Specialty Market and facilitate the market’s future growth,” said Diamond Executive Director of Operations Ed Briggs. “Ultimately, all of this will translate into better service for our retailers.”