General Manager - Alliance Southwest (Austin, Texas)
ALLIANCE GAME DISTRIBUTORS
DATE: July 2019
POSITION: General Manager
DEPT: Operations
LOCATION: Alliance Southwest – Austin, TX
POSITION SUMMARY:
The General Manager is responsible for the operation of a busy distribution center. Working closely with Alliance Game Distributors’ Vice-President of Operations, the General Manager will direct the effective and efficient operation of the warehouse, leading to a successful distribution center which fulfills the needs of the customers, maintains its profitability, and provides a safe work environment for all employees.
AREAS OF CONCENTRATION:
Leadership and Direction
- Set the example for quality and quantity of work
- Set the example for the working relationship of Alliance employees and customers
- Ensure that the overall direction and focus are understood by all
- Ensure that all employees communicate, coordinate, and cooperate
- Participate in weekly operations meetings with other GMs to share knowledge, offer feedback, and engage with peers
- Minimize order carry-over
- Subscribe to, administer, and encourage the “Hands On” philosophy of Management
- Understand and ensure profit maximization
Organization and Management
- Organize the location and departments
- Ensure that all duties and responsibilities are assigned and supervised
- Ensure that the daily flow of work moves smoothly
- Ensure that all departments work together to achieve common tasks
- Ensure that any necessary external coordination is completed
- Ensure that all employees are adequately supervised
- Supervise departments heads and leads; ensure that all employees are held accountable for performance, attendance, conduct
Staffing and Training
- Minimize employee turnover through proper staffing and training
- Staff the location, and schedule employees appropriately to accommodate the needs of the location and the amount of business, re-evaluate on a daily or weekly basis as needed
- Ensure that all employees are trained appropriately, and that training is documented accordingly
- Develop employees for further responsibilities and positions
- Cross train employees to achieve a flexible staff
Information and Reports
- Gather and review all information necessary to judge the performance of the location
- Use objective information to manage departments and individuals
- Communicate the performance of the location, departments, and individuals
- Ensure that all necessary reports are completed and received in a timely manner
Shipping and Receiving
- Ensure that orders are picked, packed, and shipped correctly and in a timely manner
- Maintain warehouse and product shelves
- Ensure that incoming product is received and documented correctly
- Maintain UPS computer and updates
- Maintain the integrity of the physical location, computer system, and phone system
- Coordinate with shippers for special shipments and negotiate applicable terms
Inventory Management
- Ensure that incoming deliveries are checked in properly and in a timely manner
- Ensure that incoming deliveries are received into the computer system in a proper and timely manner
- Ensure that incoming deliveries are assigned the proper aisle and bin locations in a timely manner
- Daily inventory audits
- Ensure that discrepancies, damages, and defective product are reported in a timely manner
Administrative
- Coordinates office supply needs
- Oversees maintenance agreements for office equipment and materials, building safety items, and machinery and vehicles
- Responsible for researching, activating, and completing special projects as needed
- All other duties as assigned
EDUCATION, EXPERIENCE, AND SKILLS REQUIRED:
- High School Diploma required, college degree preferred
- Previous warehouse management experience required
- Working knowledge of MS Excel, Word and Outlook
- Ability to learn proprietary software and programming
- Professional appearance and demeanor
- Strong organizational skills are a must
- Strong leadership qualities are a must
Please forward resume and salary requirements to jobs@diamondcomics.com.