Diamond and its affiliated companies are looking for qualified candidates to join our team in the following areas.
WAREHOUSE ASSOCIATE - ALLIANCE GAME DISTRIBUTOR
POSITION: Warehouse Associate
DATE: May 2021
DEPARTMENT: Alliance Distribution Center – Red Lion, PA
POSITION SUMMARY:
Warehouse Associates are responsible for assisting in all aspects of operating a busy distribution facility. This includes, but is not limited to shipping and receiving, picking and packing, adherence to all safety procedures and policies as well as all company rules and regulations. Candidates must be able to lift up to 70 pounds and stand for long periods of time. Also, employees will be responsible for all other duties as assigned.
ESSENTIAL FUNCTIONS:
- Pick customer orders using a handheld scanning device
- Pack customer orders following the company’s procedures
- Must be able to stand for long periods of time
- Organize and restock picking shelves with product
- Maintain a clean work area
- All other duties as assigned
EDUCATION, EXPERIENCE, AND SKILLS REQUIRED:
- Previous warehouse experience, to include knowledge of receiving, picking/pulling, packing, shipping, etc. is preferred.
- Candidate must be able to lift up to 70 lbs.
- Excellent written and verbal communication skills are required.
- Computer experience is a plus.
Open Interview Day – Walk Ins Welcome! June 4th from 10:00am – 4:00pm, 207 Redco Ave, Red Lion, PA 17356. Send resume to Steve Tipton, tsteve@alliance-games.com
RETAILER SERVICES REPRESENTATIVE — DIAMOND COMIC DISTRIBUTORS
Company Overview
Founded in 1982, Diamond Comic Distributors, Inc. is the world’s largest distributor of English-language comics, graphic novels, games and pop culture products. Headquartered near Baltimore in Hunt Valley, MD, with facilities in Mississippi, New York, and England, Diamond is an international leader in an exciting, growing industry. Distributing the comics and collectibles that have inspired the biggest blockbuster movies of today, Diamond is integral to the success of this market.
About this Position
The world’s largest distributor of comics and pop culture goods is searching for a Retailer Services Representative for our energetic Retailer Services department. If you are interested in an opportunity to work from home, or to work in an office with others, while interacting with our customers, then this is the job for you!
Retailer Services Representatives are the “public face” of the company, interacting with our retailer customers around the world. They welcome new customers and familiarize them with our systems and procedures while developing and fostering relationships with new and longtime customers. They assist retailers with order questions or issues, provide information on products, and help retailers identify new products that will be a good fit for their stores. The Representative will enter orders taken via phone, email, or our online portal, and will follow up on any issues reported with the support of their team leads and other team members.
Position Requirements
Qualified candidates will have at least one year of customer service or call center experience with excellent communication, data entry, and problem-solving skills. Qualified candidates will be available to work 9:00AM-6:00PM or 10:00AM-7:00PM Monday – Friday. Qualified candidates will be responsible for answering phones, responding to online inquiries, data entry, follow-up and providing excellent customer service to our retailer customers. They will also relay feedback from customers to company management and vendors. Qualified candidates will demonstrate basic proficiency in Windows, Microsoft Word, Outlook and Excel and strong organizational and time-management skills.
Knowledge of the pop culture industry, such as comics, games, and collectibles, is a plus. High school graduates (or equivalent), college graduates and all qualified candidates are encouraged to apply.
Benefits
Diamond Comic Distributors, Inc.’s team members enjoy numerous benefits. Full-time employees who have successfully completed their probationary period receive:
- Paid leave and vacation time
- The opportunity to participate in a 401(k) retirement plan
- Affordable health, vision, dental and life insurance options
- Discounted long-term and short-term disability plan options
- Corporate discounts on cell phone plans, tickets to theme parks, movie theaters, and other activities, and more
- Employee discounts on comic, game, and other collectible products distributed by Diamond Comic Distributors, Inc.
FULL TIME NEW ACCOUNT AND DATA ENTRY CLERK — ALLIANCE GAME DISTRIBUTORS
LOCATION: Ft Wayne, Indiana Distribution Center
DATE: May 2021
POSITION TITLE: Full Time New Account and Data Entry Clerk
DEPT: Purchasing
REPORTS TO: Sales Operations Director
POSITION SUMMARY:
This position provides administrative support and data entry functions for the Sales Operations Director. The job has the potential grow into an Account Representative.
SCHEDULE:
Monday – Friday – 8:30 a.m. – 5:00 p.m., 30-minute lunch break
ESSENTIAL FUNCTIONS:
- Process entry level application data into the system for evaluation by the Sales Operations Director.
- Follow up with missing application items.
- Location and business viability research – search the web for new account’s websites to confirm store model and legitimacy of application.
- UPS Collections and tracking follow up.
- Run basic queries for data compilation (Vlookup, Index match etc).
- Daily receiving for all Alliance locations.
- Tracking late/missing products reported by Account Reps/Retailers.
- Customer outreach.
- All other duties as assigned.
EDUCATION, EXPERIENCE AND SKILLS REQUIRED:
- High school degree or equivalent required
- Detailed knowledge of Windows operating systems, Excel, Word, and Access. Knowledge of Access programming preferred
- Excellent organizational verbal and written communication skills
- Must be able to type a minimum of 40 wpm
DRR CLERK — DIAMOND COMIC DISTRIBUTORS, INC. OLIVE BRANCH, MS DISTRIBUTION CENTER
There is currently a vacancy for the position of DRR Clerk at the Distribution Center in Olive Branch, Mississippi. Below is the job description for this position:
LOCATION: Olive Branch, MS Distribution Center
DATE: MAY 2021
POSITION TITLE: DRR Clerk
DEPARTMENT: Receiving
POSITION SUMMARY
The DRR clerk is responsible for reading and recording dimensions of incoming product into Diamond’s inventory management system, as well as assisting members of the Receiving Department with the identification, counting, and receiving of new product. The ideal candidate must show a strong attention to detail to accurately identify various types of specialty product including comic books, graphic novels, toys, games, and supplies.
ESSENTIAL FUNCTIONS/RESPONSIBILITIES
- Weigh and measure product to record accurate dimensions in the warehouse management system
- Identify newly arrived product that requires special handling prior to receiving
- Verify shortages, overages, damages, and mis-shipped product reported by receiving clerks
- Receive product into Diamond’s system on designated purchase orders
- All other duties as assigned
EDUCATION, EXPERIENCE, AND SKILLS REQUIRED
- High School Diploma required
- Must display strong organizational and prioritization skills and the ability to multi-task
- Must display strong attention to detail and be able to recognize minute differences between similar types of product
- Ability to lift heavy boxes, up to 50 lbs, and stand for long periods of time
- Ability to collaborate effectively and work as part of a team
- Ability to learn new tasks quickly and easily adapt to changes in existing procedure
- Ability to work in a fast-paced environment
- Strong interpersonal and communication skills
- Experience with Microsoft Office (Word, Excel, Outlook) beneficial
- Forklift experience/certification beneficial
- Working knowledge of pop culture (comics, movies, TV, etc.) beneficial
- Previous work experience in a warehouse environment or in retail relating to popular culture beneficial
- If you are interested in e-mail your resume to Ryan Rochelle, Receiving Manager, at 26rryan@diamondcomics.com.
WMS DEVELOPER — DIAMOND COMIC DISTRIBUTORS
COMPANY OVERVIEW
Founded in 1982, Diamond Comic Distributors, Inc. is the world’s largest distributor of English-language comics, graphic novels, games and pop culture products. Headquartered near Baltimore in Hunt Valley, MD, with facilities in Mississippi, New York, and England, Diamond is an international leader in an exciting, growing industry. Distributing the comics and collectibles that have inspired the biggest blockbuster movies of today, Diamond is integral to the success of this market.
ABOUT THIS POSITION
The world’s largest distributor of comics and pop culture goods is searching for an experienced RedPrairie WMS Developer for its Olive Branch, MS Distribution Center with excellent solution design, documentation, and development skills to join our team. The team player will work with senior leadership and warehouse operations to craft and develop solutions that meet the needs of the business and our customers. The WMS Developer will also be a strong proponent of fully leveraging standard functionality and minimizing system changes, ensuring that enhancements are operationally and financially justified.
POSITION SUMMARY
- Assess the current system state of multiple warehouse and back-office systems
- Author documentation and diagrams for all custom logic and integration
- Lead design, configuration, and implementation of changes on all warehouse systems
- Engage with warehouse operations teams to understand system needs and gaps
- Mentor others on the IT team to ensure system uptime
- Analyze and optimize system components to take advantage of best practices
- Troubleshoot, triage, and document application issues and solutions
- Strive for root cause solutions
- Develop dashboard, labels, reports, and DDAs to improve operational efficiency
- Develop custom logic to meet business requirements
- All other duties, as assigned
SKILLS, EDUCATION, EXPERIENCE
- 3+ years of BY (JDA, RedPrairie) WMS solution design experience – Dematic WCS experience is a plus
- Experience with other BY solutions, such as Warehouse Labor Management and Integrator is a plus
- BS in Computer Science or related field
- Proficiency in SQL, Java, C, MOCA, and Groovy – C# and SQL Server are a plus
- Proficiency in reading MOCA trace files to research the root cause of failures
- Understanding of supply chain, logistics, and distribution functional concepts
- Strong communication skills, including the ability to present complex information to all levels of the organization from warehouse associates to executive leadership - Spanish is a plus
- Ability to work within a team and independently.
- Ability to self-manage deliverables and due dates
- Great attitude and commitment to get the job done
BENEFITS:
- Work/life balance: Typical operating hours are 7:00 am to 7:00 pm Monday through Friday. Flexible work schedule within those hours.
- Veteran team of supply chain professionals to work with
- A steady feed of new industry challenges to overcome
- Competitive salary
- Employer sponsored medical, dental, vision, short term disability, long term disability and life insurance
- 401(k) with a matching program
- Paid Time Off
- Employee discounts
- Professional Development
WMS SUPERUSER/PROGRAM MANAGER — DIAMOND COMIC DISTRIBUTORS
COMPANY OVERVIEW
Founded in 1982, Diamond Comic Distributors, Inc. is the world’s largest distributor of English-language comics, graphic novels, games and pop culture products. Headquartered near Baltimore in Hunt Valley, MD, with facilities in Mississippi, New York, and England, Diamond is an international leader in an exciting, growing industry. Distributing the comics and collectibles that have inspired the biggest blockbuster movies of today, Diamond is integral to the success of this market.
ABOUT THIS POSITION
The world’s largest distributor of comics and pop culture goods is searching for an experienced RedPrairie WMS SuperUser/Program Manager for its Olive Branch, MS Distributor Center with excellent solution design, documentation, and development skills to join our team. The team player will work with senior leadership and warehouse operations to craft and develop solutions that meet the needs of the business and our customers. The WMS SuperUser/Program Manager will also be a strong proponent of consistent operational processes and industry best practices to maximize the investment in hardware and software.
POSITION SUMMARY
- Assess current system state of multiple warehouse and back-office systems
- Work with development partners to author documentation and diagrams for all custom logic and integration
- Work with senior leadership to design a holistic supply chain solution that is greater than the sum of its parts
- Lead design, configuration, and implementation of changes on all warehouse systems
- Engage with warehouse operations teams to understand system requirements and gaps
- Mentor others on the IT team to ensure system uptime
- Work with help desk support to troubleshoot, triage, and document application issues and solutions
- Strive for root cause solutions
- Write functional specifications for modification, interface, dashboard, report, and label requirements
- Authoring and/or reviewing system and procedural documentation
- All other duties as assigned.
SKILLS, EXPERIENCE, EDUCATION
- 3+ years of BY (JDA, RedPrairie) WMS solution design experience – Dematic WCS experience is a plus
- Experience with other BY solutions, such as Warehouse Labor Management and Integrator is a plus
- Bachelor’s degree in Computer Science Software Engineering, MIS, Supply Chain Management or related field.
- Proficiency in SQL - SQL Server is a plus
- Proficiency in reading MOCA trace files is a plus
- Understanding of supply chain, logistics, and distribution functional concepts
- Strong communication skills, including the ability to present complex information to all levels of the organization from warehouse associates to executive leadership - Spanish is a plus
- Ability to work within a team and independently
- Ability to self-manage deliverables and due dates
- Great attitude and commitment to get the job done
BENEFITS:
- Work/life balance: Typical operating hours are 7:00 am to 7:00 pm Monday through Friday. Flexible work schedule within those hours.
- Veteran team of supply chain professionals to work with
- A steady feed of new industry challenges to overcome
- Competitive salary
- Employer sponsored medical, dental, vision, short term disability, long term disability and life insurance
- 401(k) with a matching program
- Paid Time Off
- Employee discounts
- Professional Development
SALES TRAINEE —ALLIANCE GAME DISTRIBUTORS
LOCATION: (Alliance East)
DATE: April 2021
POSITION TITLE: Sales Trainee
DEPT: Sales
POSITION SUMMARY:
The Sales Trainee is responsible for developing new business and reactivating old accounts. Once the account base is successfully developed to a set volume by management, it has the potential to grow into a full Account Representative position.
ESSENTIAL FUNCTIONS:
- Pursue leads to open new accounts
- Contact inactive accounts and attempt to reactivate them
- Maintain a territory of stores by selling new releases and restocks on, at a minimum, a weekly basis
- Aggressively get preorders from accounts using Game Trade Magazine and other more targeted efforts
- Develop strong relationships and earn the loyalty and trust of customers
- Maintain the appropriate documentation about each account
- Assist the Credit and Collection Department in maintaining the financial health of customers’ accounts
- Use whatever means are necessary to ease the flow of communication between Alliance and their customers in order to more efficiently serve customers
- Maintain a clean and organized workstation/environment
- All other duties as assigned
EDUCATION, EXPERIENCE, AND SKILLS REQUIRED:
- High school degree or equivalent, some college preferred
- Computer literacy, data entry, and typing skills required (Windows and MS office preferred)
- Pleasant phone manner and strong phone presence required
- Attention to detail and good organization and communication skills a must
- Knowledge of, or ability to learn, product lines
- Must be able to perform well under pressure
MOLDING, CASTING AND FINISHING TECHNICIAN — DIAMOND SELECT TOYS AND COLLECTIBLES, LLC (DST)
DATE: March 2021
LOCATION: Glendale, CA
POSITION TITLE: Parts Molding/Casting/Finishing Technician
REPORTS TO: Director
POSITION SUMMARY:
Diamond Select Toys and Collectibles, LLC (DST) is seeking a Molding, Casting and Finishing Technician to join our staff. The Technician will play an active role in our organization, ensuring every part we produce looks exactly the way it is supposed to. With the possibility to advance within the organization, we are looking for a team player who never misses the fine details on a project, can prioritize on the fly, and understand what it takes to make something look its absolute best.
ESSENTIAL FUNCTIONS:
- Sanding, priming, painting, and/or other advanced finishing techniques on both 3D printed parts and urethane/resin castings to meet project specific requirements;
- Capable application of automotive grade primers and finishes;
- Management of silicone rubbers and molding process for the casting and duplication of urethane/resin parts;
- Mastery of both matrix molds and common box mold set up (set-up, pouring and opening);
- Commitment to quality and continuous improvement;
- Ability to patch, glue, fix or fabricate parts as needed;
- Utilizing established finishing techniques to perfect master patterns;
- Must be able to consistently remove 3D Printed “Build Lines” without sacrificing detail;
- Must be able to stand for extended periods, as well as bend and stoop to work with materials associated with molding, casting and finishing;
- Must be able to pull, push and lift up to 30 pounds;
- Various projects and other duties as assigned.
EDUCATION, EXPERIENCE, AND SKILLS REQUIRED:
- Skills – Must be able to rapidly create molds for prototype development and generate multiple castings needed for tooling patterns and paint-master ready levels of quality. Able to work in a
- fast-paced environment and prioritize tasks to meet challenging deadlines with minimal supervision. Applicants must also have a strong attention to detail, and good communication skills.
- Education – Minimum High School Diploma preferred. References of professional prototyping and development experience being optimal.
- Availability – Ability to work Monday to Friday, 9:00AM to 6:00PM, with occasional evening and weekend hours as workload demands.
- Helpful Experience – Though not required, ability to use a waxer for sculpture and parts prep for finishing. Previous experience with product development, sanding, painting and color matching, sculpting, 3D printing, model kit assembly, parts prep, is preferred (particularly in prototyping and low-volume production settings). Also, experience working with Entertainment properties, developing traditional toy and collectible products (action figures, Resin Statues, etc.), fabrication or kit building background preferred.
- Adaptability and Flexibility – Capable of handling a constantly shifting set of priorities and often challenging timelines.
Diamond Select Toys and Collectibles, LLC: Founded in 1999 by sister company Diamond Comic Distributors, Inc, to service the adult collector and appeal to the kid or fan in all of us. DST has licensed a variety of pop culture properties and works with some of the biggest brands in the industry including Marvel Comics, Star Wars, Star Trek, Transformers, Ghostbusters, Halo, G.I. Joe: A Real American Hero, Buffy the Vampire Slayer, Indiana Jones, Battlestar Galactica, 24, The Muppets and Back to the Future. Through Diamond Select Toys, Art Asylum and recently adding Gentle Giant LTD. Diamond has created thousands upon thousands of well-loved collectibles in numerous product categories, including action figures, plush, banks, busts, statues and prop replicas.
Diamond Comic Distributors, Inc. Founded in 1982, Diamond Comic Distributors, Inc, resides at the nexus of Comics and Pop-Culture with a multi-channel platform of publishing, marketing and fulfillment services, coupled with an unparalleled global distribution network for its retailers, publishers and vendors. Diamond is the world’s largest distributor of English-language comics, graphic novels and pop- culture related merchandise.
Diamond is the parent company of Alliance Game Distributors, Diamond Book Distributors, Diamond UK, Diamond Select Toys and Collectibles, LLC, Sapphire Studios, Gemstone Publishing, Inc, E. Gerber Products, LLC, Diamond International Galleries, LLC, Hake's Americana & Collectibles, and Rosebud Entertainment, LLC (aka Baltimore Magazine)
FULL STACK .NET WEB DEVELOPER — DIAMOND COMIC DISTRIBUTORS
COMPANY OVERVIEW
Founded in 1982, Diamond Comic Distributors resides at the Nexus of Comics and Pop-Culture with a multi-channel platform of publishing, marketing and fulfillment services, coupled with an unparalleled global distribution network for its retailers, publishers and vendors.
What started as one man’s hobby, with only a single warehouse and 17 retail customers, has evolved into the Diamond of today: the world’s largest distributor of English-language comics, graphic novels and pop-culture related merchandise.
LOCATION: Home Office- Hunt Valley, Maryland
POSITION: Full Stack .Net Web Developer
DEPARTMENT: Information Technology
DATE: February 2021
POSITION SUMMARY:
The full stack .Net developer is responsible for designing, coding, and supporting modern web-based applications.
RESPONSIBILITIES:
- Maintain and troubleshoot existing websites and applications
- Develop user and system requirements for new websites and applications
- Collaborate with teams to develop, test, and deploy applications and systems
- Assist with maintaining IIS and SQL Server
- All other duties as assigned
EDUCATION, EXPERIENCE, AND SKILLS REQUIRED:
- Ability to communicate with end-users to determine requirements and system development lifecycle components
- Minimum 5 years programming experience with ASP.NET and C#
- Experience with ASP.NET, C#, MVC, HTML, CSS, JavaScript, jQuery, AJAX, Entity Framework
- Strong understanding of object-oriented programming
- Experience with code versioning tools (Git, TFS, Azure Devops)
- Experience with Web Services (REST)
- Experience with Relational Databases (SQL, PostgreSQL)
- Experience with .NET Core and EF Core a plus
- Experience with React and Vue a plus
- Experience with Mobile Development a plus
- Must have a high motivation to learn and succeed
PLEASE SEND RESUME, COVER LETTER AND SALARY REQUIREMENTS TO SSAVIO@DIAMONDCOMICS.COM
SALES EXECUTIVE (TOYS & COLLECTIBLES) -- DIAMOND COMIC DISTRIBUTORS
Company Overview
Founded in 1982, Diamond Comic Distributors, Inc. is the world’s largest distributor of English-language comics, graphic novels, games and pop culture products. Headquartered near Baltimore in Hunt Valley, MD, with facilities in Mississippi, New York, and England, Diamond is an international leader in an exciting, growing industry. Distributing the comics and collectibles that have inspired the biggest blockbuster movies of today, Diamond is integral to the success of this market.
POSITION SUMMARY:
Diamond Comic Distributors, Inc. is seeking an aggressive Sales Executive with a strong background in Toys & Collectibles and experience in sales to Mass Market, Specialty Retail Chains or International customers. The Account Executive’s primary focus is to aggressively prospect both domestically and internationally for new customers and increase our customer base while selling to and maintaining a strong relationship with established accounts. Additional responsibilities include product presentations, POS Analysis, and forecasting. Qualified candidates must be well informed in the world of pop culture.
ESSENTIAL FUNCTIONS
- Call on assigned customers on a regular basis.
- Build relationships and sales with new accounts.
- Review merchandise to solicit the best products for each assigned customer.
- Inform customers of the services we offer, establishing the company as a competitive distribution choice.
- Work with the company’s New Accounts Department, keeping up with the needs of recently opened accounts.
- Use Internet and other research resources to prospect for customer leads for our varied product lines.
- Provide feedback concerning industry trends, customer promotions and planogramming.
- Responsible for providing customer service to assigned customers.
- Follow-up account administration from close of sale through product delivery.
- Coordinate execution with internal teams (purchasing, order processing, credit, marketing, warehouse operations) as needed
- Represent the company and open new accounts at trade shows.
- Initiate follow – up phone calls for leads established at trade shows.
- Some travel required.
- All other duties as assigned.
EDUCATION, EXPERIENCE, AND SKILLS REQUIRED:
- High School diploma or equivalent. Some College preferred.
- One plus year’s sales experience.
- Must have B2B sales experience. Mass/Specialty sales experience preferred.
- Must be computer literate. Typing skills required. (Microsoft Outlook, Excel, and Word preferred).
- Enthusiastic out-going personality.
- Excellent communication and organizational skills.
- Knowledge of or ability to learn about toys, comic books, graphic novels, and other pop culture collectibles.
- Ability to work independently of others.
- Must be able to perform well with tight deadlines.
PLEASE INCLUDE A COVER LETTER AND SALARY REQUIREMENTS WHEN APPLYING
